Emily has always loved bowling, so working at Pinstripes in Northbrook feels like a perfect fit. 

Since starting as a host, she greets guests, helps them find their way to tables, bocce courts, or bowling lanes, answers phones, and takes payments. Emily’s friendly smile, positive attitude, and willingness to learn make her stand out.

At first, answering phones felt intimidating. With support from her Employment Specialist, Jacob Cohen, Emily practiced and gradually built confidence. Today, she handles calls and knows when to find answers or ask for help.

Emily says the best part of her job is helping make guests’ outings fun. “Having Emily on our team has been a joy,” said General Manager Jackson McLaughlin. “Her smile brightens every guest’s day.”